We have a 7-day return policy, allowing you to request a return within 7 days of receiving your item. Please note that other products in our store are non-returnable.
To be eligible for a return, your item must be in the same condition as when you received it—unworn, unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
To initiate a return, contact us at ilika.mumbai@gmail.com. If your return is approved, you will need to send the product to our address. Items returned without prior request will not be accepted.
For any return inquiries, you can always reach us at ilika.mumbai@gmail.com.
Please ensure the product is shipped on or before the 7th day to be eligible for return.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or incorrect. This will allow us to evaluate the issue and correct it. Claims for exchange or return of a physically damaged product require an unboxing video as proof.
Refunds
We will notify you once we’ve received and inspected your return, and inform you if the refund is approved. If approved, you will be automatically refunded via your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.